Customer Service: (800) 707-9692

 

Frequently Asked Questions

Is it okay for me to sell your items due to the Consumer Product Safety Act?
Yes, all products we sell conform to the new CPSIA rules and regulations. All of the items we sell are compliant with the Consumer Product Safety Act. No frabric, surface paint, or garment components contain levels of lead that exceed the the CPSIA limits.

How do I place an order?
You can either fax us your order form at (951) 582-4935, call and speak with an account rep at (800) 707-9692, or order online by clicking here.

What is your return policy?
Defective merchandise must be claimed within 15 days from receipt of shipment. If a garment has been worn or altered in any way, we will use our discretion regarding the return of the merchandise. Contact our Customer Service Department for an authorization number before returning any garments.

Are the prices on your price list per garment or per package?
All items are listed per garment. Our bulk discounts are based on total number of that specific style purchased. You can mix and match colors and sizes to get the best bulk price for any particular style.

What is the quality of your product like?
This depends on the manufacturer. We make and import the WeeWearz line. These are very popular, hish quality, and a grat value. The WeeWearz garments are 100% combed soft cotton, 210 gram weight, interlock.

How much does shipping cost?
Shipping varies based on size of package, weight, and number of packages. We use UPS and USPS for shipments. You are given a live rate quote during your shopping experience so you will know exactly how much you will be charged for shipping.

Do your garments have tags?
By default, all of our products come with tags.  They have care instructions, sizing information, and the respective logo for the brand. If you plan on having us manufacture your garments for you we can, at that time, have your tag included instead of ours. We can not replace your tags on our standard line of products.

Can I use the images on your web site for my web site?
Sure. As long as you are an active client of ours, you may use our images. Please be sure to save them to your server and not serve the images from our server. If we change the names of the images on our server then they will not show up properly on your site.

Do you drop ship / blind ship?
Yes, we will drop ship for you at no additional charge. To learn more about our free drop shipping program click here.

If you have a question that not on our FAQs 
please contact us and we will be more than happy to assist you.